Privacy Policy

Barbershop Uncut Stories is a cultural, educational, and community-led initiative. C & Hair CIC are the data controller responsible for your personal information. If you have any questions about this policy or how we handle your data, please contact us at [email protected].

We may collect the following types of personal information:

• Contact information — name and email address when you contact us or sign up to our newsletter.
• Story submissions — any personal information you choose to include when submitting a story or testimony.
• Booking information — name, email, and payment details when booking tickets or group visits.
• Usage data — anonymised information about how you use our website, collected via analytics tools.

We use your personal information to:

• Respond to your enquiries and messages.
• Send you our newsletter and updates about productions, events, and the exhibition (only with your consent).
• Process ticket bookings and group visit requests.
• Improve our website and understand how visitors engage with our content.
• Fulfil our charitable and community mission.

We process your personal data on the following legal bases:

• Consent — for newsletter sign-ups and story submissions.
• Contract — to fulfil ticket bookings and group visit arrangements.
• Legitimate interests — to improve our website and communicate with people who have engaged with our work.

We do not sell your personal data. We may share your information with trusted third-party service providers who help us operate our website and deliver our services (such as email platforms and payment processors). These providers are contractually required to keep your data secure and use it only for the purposes we specify.

We may also share information where required by law or to protect the rights and safety of our organisation and community.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is held until you unsubscribe. Booking records are retained for up to 7 years for accounting purposes.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Erase your data in certain circumstances.
• Object to or restrict our processing of your data.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us at [email protected].

Our website uses cookies to improve your browsing experience and to understand how visitors use our site. You can control cookie settings through your browser. We use a cookie consent banner to obtain your permission before setting any non-essential cookies.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.